Human callers.
Accessed by API.

// POST /api/v1/call-requests · request body

{
  "mode": "sandbox",
  "template": "appointment_confirmation",
  "company": {
    "name": "Northstar Home",
    "context": "Heating and cooling services. Only confirm the scheduled visit; do not change prices or make commitments."
  },
  "recipient": {
    "name": "Maya Reynolds",
    "phone": "+12025550123"
  },
  "appointment": {
    "service": "Annual heating and cooling tune-up",
    "date": "2026-10-15",
    "window": "10 AM–12 PM",
    "timezone": "America/New_York"
  }
}

// Create a request through a sandbox MCP connection
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "create_call_request",
    "arguments": {
      "idempotency_key": "visit-maya-2026-10-15-v1",
      "request": {
        "template": "appointment_confirmation",
        "company": {
          "name": "Northstar Home",
          "context": "Heating and cooling services. Only confirm the scheduled visit; do not change prices or make commitments."
        },
        "recipient": {
          "name": "Maya Reynolds",
          "phone": "+12025550123"
        },
        "appointment": {
          "service": "Annual heating and cooling tune-up",
          "date": "2026-10-15",
          "window": "10 AM–12 PM",
          "timezone": "America/New_York"
        }
      }
    }
  }
}

// Completed sandbox result · response excerpt
{
  "data": {
    "id": "req_example",
    "status": "completed",
    "result": {
      "mode": "sandbox",
      "simulated": true,
      "outcome": "confirmed",
      "answers": {
        "recording_consent": {
          "value": true,
          "evidence": "Yes, you may record this call."
        },
        "appointment_confirmed": {
          "value": true,
          "evidence": "Yes, that time works."
        },
        "appointment_status": {
          "value": "confirmed",
          "evidence": "Yes, that time works."
        },
        "access_instructions": {
          "value": "Side entrance; gate code 2480.",
          "evidence": "Use the side entrance. The gate code is 2480."
        },
        "pets_at_home": {
          "value": true,
          "evidence": "Yes, one dog. I will keep it in another room."
        }
      },
      "recording": null
    }
  }
}